Creating efficient, compliant trade processes is essential for competing in today’s global economy, yet many
businesses still struggle to gain control over their customs operations.
For example, one large furniture retailer had an entire team devoted to managing the 16,000 containers it imported
annually, but the business lacked a central system to handle paperwork or see shipment status. Employees were
buried in back-and-forth emails, and the business had a 7 percent filing error rate, requiring time-consuming postamendment